Meet Gary Goral


Customer Care Manager at PAi
Located in: De Pere, Wisconsin

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What are the essential functions of your role?

  • Provide a safe, positive, open, and engaging working environment.

  • Make sure my associates have all the training and tools needed to satisfy our customer’s needs.

  • Empower my associates to confidently make decisions that exceed not only the customers’ expectations, but PAi’s also.

What do you enjoy most about your position?

Getting to know the folks I work with beyond just the everyday duties we perform.

What’s the best career advice you’ve ever received?

Strive to be the best you can everyday….and everything else in your future will fall in place.

How would you describe the culture at PAi?

A place that is family-oriented, casual, caring, and open to expressing yourself.

What’s the next item on your bucket list you hope to check off?

Visit Las Vegas!

If you could have any one superpower, what would it be and why?

The ability to end/prevent all wars. One husband, wife, father, mother, brother, or sister not returning home to their family is one too many.

If you were stranded on a desert island, what three items would you want to have with you?

1. Pictures of my wife, my children and their spouses, and my grandchild— to give me strength to survive.

2. Toolbox filled with tools to build a resort people would want to visit…allowing me to hitch a ride off the island.

3. Food, because I’m not pleasant to be around when I’m ‘hangry.’

What does your ideal retirement look like?

Good health, coupled with enough income to enjoy family and travel.